Tutors Grid Terms & Conditions – For Tutors
Effective Date: 31st July 2025
- 1. Platform Use: You may advertise your services, set your own hourly rates, and manage your availability.
- 2. Payouts:
- You are paid your full rate less stripe fees which are charged at 1.7% + A$0.30 per transaction.
- Tutors Grid collects service fee which is charged directly to the client.
- Payments processed via Stripe Connect.
- Payouts are scheduled weekly (Mondays).
- The top tutor of each month will receive a further cash payout, the amount varying each month.
- 3. Cancellations & Refunds:
- If a client cancels 6 hrs prior, you receive full your fee.
- If cancellation is more than 6 hours before, client receives full refund less the service fee.
- 4. Professional Conduct: You must act professionally and ethically at all times.
- 5. Account Termination: Tutors Grid may suspend or terminate accounts in cases of policy violations or misuse.
Tutors Grid Terms & Conditions – For Students & Parents
Effective Date: 31st July 2025
- 1. Platform Use: You may browse tutors, book sessions, and communicate through the platform. All communication and bookings must be conducted within Tutors Grid.
- 2. Payments:
- Session prices are set by tutors.
- Fee Structure:
- $0-$50 → $3.99
- $51-$79 → $4.99
- $80-$99 → $5.99
- >$99 → $6.99
- Payments are processed securely via Stripe.
- 3. Refunds & Cancellations:
- 6+ hrs notice: Full refund minus service fee.
- less than 6 hrs: No refund.
- 4. Conduct: You agree to respectful, lawful use of the platform.
- 5. Limitation of Liability: Tutors Grid is not liable for content or conduct of tutors. We are a facilitator only.