Privacy Policy

Privacy Policy - Tutors

Effective Date: 31st July 2025

This policy outlines how we handle your data as a registered tutor on the Tutors Grid platform.

1. Information We Collect
  • Personal Data: Name, email, qualifications, bank account (via Stripe Connect).
  • Availability & Session History: Times you are available and session logs.
  • Communication: Chats, feedback, dispute resolution content.
2. How We Use It
  • Connect you with clients.
  • Process and issue payouts.
  • Monitor service quality.
  • Support legal and tax obligations.
3. Disclosure of Data
  • Clients: Your name, photo, qualifications, and availability will be shared.
  • Stripe: Used to process tutor payouts.
  • Compliance: Shared only if legally required.
4. Security

Your account and payout info are protected via Stripe Connect and encrypted systems.

5. Your Rights

You can update your profile or request deletion at any time by contacting us at admin@tutorsgrid.com.

Privacy Policy - Students and Parents

Effective Date: 31st July 2025

Tutors Grid ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information from students and parents who use our platform.

1. Information We Collect
  • Personal Details: Name, email address, phone number, student information.
  • Payment Data: Processed securely via Stripe; we do not store credit card numbers.
  • Session Data: Booking times, tutor interactions, messages, and feedback.
2. Use of Your Information
  • Facilitate tutoring sessions.
  • Process payments and refunds.
  • Communicate with you (e.g. reminders, updates).
  • Improve the platform experience.
3. Sharing of Information
  • Tutors: Shared only relevant data for scheduling and delivering sessions.
  • Payment Processor: Stripe handles all payments securely.
  • Legal Requirements: We may disclose data if legally required.
4. Data Security

We follow industry-standard safeguards. Payment information is handled through Stripe and is never stored on our servers.

5. Your Rights

You can request to access, correct, or delete your data at any time by contacting us at admin@tutorsgrid.com.